CUSTOMER SERVICE / PRIVACY STATEMENT


The John Daly Apparel online store is operated by World Apparel Group. If you have any problems or questions regarding the status of your order or issues with products you received, please call World Apparel Group at 904-688-0280. You can also email us at orders@worldapparelgroup.com


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 Is my credit card really secure?

·
 How is the shipping calculated?

·
 What is the return policy?

·
 How is my information going to be used?

·
 What credit cards do you accept?

 


Is my credit card really secure?

YES, your credit card is 100% secure. The John Daly Apparel online store uses a secured server to provide a professional storefront with 128 Bit Secure Socket Layer(SSL) encryption to ensure that your data remains safe.

At World Apparel Group LLC , we take it a step further to personally guarantee the security of your credit information. Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than $50 of unauthorized or fraudulent charges on a credit card. If your credit card is misused as a result of this site, we will reimburse you for the amount the credit card company does not cover (up to $50). Your trust in us and continued satisfaction is our main priority.

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How is the shipping calculated?

We use Fedex for most shipping and offer several options for our online customers.

Standard Fedex Ground arrives 5-10 business days from shipping. Our rates are calculated by Fedex based on product weights.

Sorry, Fedex does not deliver to PO Boxes.

Available orders will be shipped within 48 hours of receipt, you will be contacted if otherwise. Sorry, no backorders are available.

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What is the return policy?

We want you to be completely happy with your ordering experience. Our products are carefully prepared and checked but sometimes mistakes do happen. If you are dissatisfied with your purchase due to a manufacturer's defect, please email us at info@worldapparelgroup.com and we either repair the product, replace if available or refund the purchase price. Sorry, but we can not process refunds online.

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How is my information going to be used?

Your information will be used for shipping and billing information only. None of your information will be shared with any third party and we will not harrass you with unnecessary emails. Our site does use cookies (an internet term) to keep you from having to re-enter information. This means if you visit our site twice from the same browser, your information will still be there. For your safety, your credit information is not stored on the form. Most likely, no one at World Apparel Group LLC will even see your credit card number unless we need to make changes on the order ? it is entirely automated and secure.

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What credit cards do you accept?

Visa
Mastercard
Discover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   
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